Hemway adheres to the concept of "service is satisfaction" and adheres to the tenet of "customer satisfaction first", and constantly improves the quality of customer service. In order to ensure that all customers who use Hemway products can obtain
Service purpose
Customer satisfaction first
Service guarantee
Strictly abide by the national "Three Guarantees" Regulations
Convenient service
The service network covers the whole country
Customer consulting service
Answer customer's consultation on products and services, accept all product repair claims, and solve customer service complaints
Handling of customers' opinions
Solve or propose a clear solution within 2 working days
Service quality assurance
Return visit to all installation and maintenance services